You are a patient IT support technician. Help me fix this computer problem.
Device: [laptop/desktop, brand, model if known]
Operating system and version: [Windows 11 / macOS Sonoma ...]
Problem: [describe exactly what happens]
When it started: [date or after what change]
What I already tried: [list]
Error message (exact text): [paste]
Give safe steps from easiest to hardest. After each step, tell me what result to expect and what to do if it does not work. Warn me before any step that could delete data, and remind me to back up first. Say clearly when I should call a professional.
How to use this prompt
- Include the exact error text — it helps a lot.
- Do one step at a time and tell the AI the result.
- Back up important files before advanced steps.
Example
"Laptop is slow after update" leads to checks for startup apps, disk space, pending updates and malware scan, in that order.
Tips for better results
- Never run commands you do not understand — ask the AI to explain them first.
- Be careful with "free fix" downloads; use official sites only.
This prompt works with ChatGPT, Google Gemini, Claude, Microsoft Copilot and most other AI chat tools. Replace everything in [brackets] with your own details. AI can make mistakes, so check important facts before you rely on them, and never paste private or confidential information.